All passes and memberships allow you to attend regularly scheduled group classes of Yoga and Meditation, excluding Private/Semi-private Classes, Workshops, Retreats, Courses or any other special events.
The memberships will be of an ongoing nature and will continue till the completion of the designated time frame.
Membership fees will be charged to your credit card once per week/fortnight as scheduled via third party biller.
Suspension on your membership plan can be activated by notifying us via email at least 2 weeks in advance. The minimum suspension period is for 2 weeks for all membership plans. Maximum suspension period is different for each plan as follows: Up to 4 weeks for a 3 months plan, up to 6 weeks for a 6 months plan, up to 6 weeks for a 12 months plan (can be used two times during the membership duration).
Cancellation of an ongoing membership can be requested by notifying us via email at least 2 weeks in advance. Cancellation of a membership will attract cancellation charges as follows: $50 for a 3 months plan, $100 for a 6 months plan, $150 for a 12 months plan.
It is your (the member’s) responsibility to ensure that sufficient funds are available to cover the auto-debit as per the plan. In case of a failed payment, the payment will be attempted 2 more times after which a late payment fee of $10 may be applicable.
Class Bookings & Cancellation
Advance booking (subject to availability) is required. You can book your class from our website via the booking portal or call us for assistance. All passes, once used, are non-transferable, non-extendable and non-refundable.
A class once pre-booked can be cancelled or rescheduled from the booking portal or by contacting us, up to 24hrs before the class, after which no changes can be made. It is a fair go policy for all the fellow yogis, who are on our waiting list.
Due to limited spots, if you book a spot and do not attend (no-show), the pass for that particular class will be considered as used.
Booking and cancellation policy is applicable to all passes purchased individually, or within a membership plan.
We are not responsible for safekeeping your personal belongings that you bring to the studio.
Zen Om Yoga reserves all right to any changes to its schedules, passes and membership plans including prices and terms. All active members will be informed about any such changes via email.
All purchases are final and Zen Om Yoga does not offer refunds on services or products under any circumstances.
We thank you for your understanding that in case of any dispute, the decision of Zen Om Yoga will be considered as final.